Refund policy

At Andh-House, we take pride in delivering high-quality wall art. If you are not completely satisfied with your purchase, we are here to help.


Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be in the original packaging

  • Proof of purchase (order number or receipt) is required


Non-Returnable Items

The following items are not eligible for return:

  • Used or damaged items not due to our error

  • Items marked as Final Sale

  • Customized or made-to-order artwork


Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery.

📧 AndrewHaynes98@hotmail.com

Include photos of the item and packaging so we can resolve the issue quickly.


Return Process

To initiate a return, please contact:

📧 AndrewHaynes98@hotmail.com

Please include your order number and reason for return. If approved, we will provide return instructions.


Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • Original shipping fees are non-refundable

  • We recommend using a trackable shipping method


Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to the original payment method

  • Processing time: 5–10 business days depending on your bank


Contact Us

Andh-House
Andrew A Haynes
📍 4126 E 17th Ave Pkwy, Denver, CO 80220, United States
📞 720-215-1290
📧 AndrewHaynes98@hotmail.com